Seven Steps to getting rid of your Lemon.
Follow these steps to get rid of your Lemon and get into a brand new vehicle
1. Take the vehicle to the dealer each time your encounter a given problem
I have found that many people fail to take the vehicle in to the dealer for repairs because they either don’t have time, it’s too inconvenient, ect… but this is a very important step in the process. State lemon laws all provide that the dealer/manufacturer must be given a reasonable opportunity to repair the defects.
2. Be sure that the Service Department lists all of your complaints on the repair order.
How To Set Sales Appointments On The Phone
The tools
Phone, a notepad and a pen which works, a computer running a contact-manager program and a source of prospects.
Nice but not essential a recording system and a headset.
Method
If you are working from a paper-based source of prospects make a mark by the record you are about to call, then dial the number.
This is what I say, adapt your script as needed.
‘Good morning, my name is Robert Seviour. Do you have a Sales Manager?’ (substitute the job-title / function you are looking for).
‘Can I get his / her name please?’ Then, ‘Can you put me through?’