Maximum Productivity Truly Begins With Developing Loyal Customers
Productivity truly begins with that first touch between your employee A.K.A. internal customer and the customer A.K.A. external customer. For when your employees interact with the intention of making every customer contact the very best that it can be, your business will see more customers. More customers translate into more business. More business means greater profitability productivity by your employees.
Conversely, the opposite is equally true. If that first contact with your external customers is bad, then that customer will be more inclined not to come back. Non-returning customers means less sales and therefore less profitable productivity by your employees.
Public Speaking Strategy For Success - Provided You Refrain From Soft Selling
Today, many small businesses to solo professional have embraced the public speaking strategy for success to increase sales. Yet, after listening to these individuals, I have observed well over three quarters of them making a fatal error when executing this marketing strategy.
During a recent networking event, I mentioned soft selling and then was asked to define this term because many in the group had never heard it or were not sure what it meant. Before I continue, I need to explain how I define soft selling.
Maximum Productivity Looks To Leveraging These 4 Critical Success Factors
Maximum productivity from all capital and asset investments especially human capital is the goal of any business. How can I get the most out of each piece of equipment to each employee to reap the greatest rewards from these investments?
Possibly, you are not experiencing the maximum productivity from your human capital, your greatest asset, because of these four critical success factors. Please let me explain through 4 vignettes.